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SHIPPING AND RETURNS

JEWELRY and TABLETOP: Each of our pieces is made to order – this can take anywhere from two to six weeks, depending on the intricacy of the piece, any holidays, and sourcing of stones. Once we have received your order we will contact you to confirm size if necessary and we will then be able to give you an accurate delivery time.

All items are non refundable unless found to be defective.

 

LINENS and SCARVES: Items purchased may be returned in their original, unopened printed fabric bag and original clear factory packaging sleeve within 14 days of receipt for a full refund, less the initial shipping costs. Returns postmarked after 14 days of receipt of merchandise will not be accepted.

 

CANDLES: All candles may be returned, unused, in their original state in their original packaging within 14 days of receipt for a full refund, less the initial shipping costs.

 

We hope to ship IN STOCK ITEMS within one week of purchase, however we are a small team and can be overwhelmed! If you have a pressing order, email us at hello@janiekrusegarnett.com with your preferred ship window and we will do our best.

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